Customer Care Advisor

Senior Salmon are looking to recruit Customer Care Advisors for our client in South Normanton

Duties are to ensure all orders placed are processed accurately and in a timely fashion in line with company guidelines, and to resolve any queries effectively.

Key Tasks

• To ensure that all work activities are in line with the Company Health & safety policies/standards at all times
• Provide Customer Care at the highest level to ensure maximum customer satisfaction
• Maintain a good knowledge of policies and procedures
• Advise Supervisor or Manager of any instance requiring special attention
• Ensure all UK email boxes are managed on a daily basis
• Support all other Customer Care areas as required
• Process orders within the agreed timescales
• Complete and share client reports daily, within agreed timescales

Candidates must have a proven track record in:

• Communication both verbal and written
• Working Accurately
• Proven ability to work alone and unsupervised able to initiate action
• Good Telephone skills
• Customer Care Skills
• PC Literate
• Building Customer Loyalty

Please apply now for consideration or call Mark on 01623 857585 for further information

Rate of Pay

£25,000.00 – £26,000.00 per year

Job ID – Customer Care Advisor